Case Studies
Email responsiveness is a good proxy for membership site interest. If your emails are getting opened and clicked, great. You’re members are probably safe bets to renew. But if they’re not opening your emails or clicking (!), they may be on their way out.
How One Email Activated $80K in Revenue for from a Lukewarm List
Great content will not sell itself. It needs a wholesale marketing strategy, including a strong offer. Is the content in your membership program positioned correctly to persuade your ideal customer profile? Or to appeal to multiple personas?
Converting an Existing, Sprawling Lecture Series into a Lean, Sellable Course
Membership sites often need the help of partners to grow and evolve. However, valuable partnerships aren’t usually formed by simple requests for help.
How the Rewrite of an Introduction Letter Created a Lasting Partnership with a Regulatory Body
Why These Case Studies Matter for Your Membership Business
These three examples demonstrate:
✅ Revenue Generation From Existing Assets – I know how to activate lists, re-engage members, and find revenue hiding in your current customer base
✅ Strategic Thinking Beyond Wordsmithing – I don’t just make things sound good. I understand positioning, buyer psychology, and how to structure offerings for maximum conversion
✅ Multi-Audience Communication – Membership businesses serve different stakeholders (members, prospects, partners, regulators). I can write effectively for all of them
✅ Long-Term Results – These materials are still being used years later because they were built on strategy, not trends
Most importantly: I understand that membership and subscription businesses live or die on retention and lifetime value. Every piece of copy I create focuses on keeping members engaged, reducing churn, and maximizing the revenue from your existing community.
Portfolio Samples
The simplest way to judge my copywriting skills is to see a few before and after “pics.”
I’ve provided some context for each project so that you’re in a better position to judge the finished work.
(Seeing is believing, as anyone who’s worked in the diet/weight loss industry will tell ya.)
First pic is the client’s rough sketch, brief, or underperforming asset.
Second pic is my deliverable, the finished product.
Before we get to the samples, let’s pause for a commercial break.
Do You Want to Retain More of Your Paying Members?
Of course you do. I will help you…
- Give them what they want (not need)
- Remove (invisible) friction
- Slice your best content thinly (for consumption’s sake)
No obligation, risk, or expectation for simply talking.
Now back to the samples…
Transformation 1- 4
Making the Key Message for a Continuing Ed Video Course Pop
Reinforcing a Company’s Promise after the In-Person Presentation
Less Jargon, More Human Language
Trimming the Fat from a Capability Statement
Making the Key Message for a Video Course Pop
This project was a video course for dentists. To keep their licenses in good standing, dentists must complete a set number of continuing education (CE) credit hours annually. This 24-module course was approved for eight hours of CE.
Writing copy for a mammoth online course means watching it repeatedly while taking copious notes. The most valuable information, the kind dentists will pay for, can get buried under tangentials.
I used the sell sheet to emphasize the instructor’s credentials. I summarized each module, with a standard copywriting format, to pique the interest of both skimmers and readers.
To give the course its best chance for success, we asked state dental boards to list it in their CE directory. You can read the letter here.
Reinforcing the Company Promise after the Presentation
Financial advisory groups rely on in-person presentations to close prospects. Although time consuming, these presentations can be very effective when optimized.
The window for closing a prospect is narrow. Prospects don’t want to feel pressured into deciding, but without follow up, many will procrastinate.
This client wanted a document they could leave behind after the presentation. It needed to reiterate (the value proposition) and reassure (the decision to engage the company).
I created a document that explained the company’s proprietary system and tiers of service. It was formatted for easy reading and for avoiding overlap in service levels. The copy’s tone is personal, warm, and reassuring–a must when discussing deeply personal information.
Less Jargon Makes a Startup’s Case Study More Human
The startup had an existing case study for a market segment. The case study explained the platform’s technical specs well but used too much jargon to do it. Although brief (two pages), the jargon made the case study harder to grasp for decision makers who weren’t engineers.
My treatment was to rewrite the headline. I made it less cumbersome, even dropping one of the features the team was most proud of (“robotic process automation”). I simplified the language of the case study, while keeping the length and design intact.
Power Editing a Capability Statement
The company needed a succinct and credible document about their workforce capabilities. They bid on local and federal government restoration projects, often against much bigger competitors. To get shortlisted for a project, the company needed to impress procurement specialists who scan more than read.
My solution was to keep the design while removing all repetitive language. I cut all company information unrelated to the bidding process. The consolidation reduced the length of the statement by 33%. I rewrote the copy to include more active language. I also shortened the sentences and paragraphs for easier comprehension. We left the design elements intact.
More copywriting samples
I’ve written copy for marketing assets ranging from A to W:
Other letter assets?
These days I’m focused on helping membership site owners/managers reduce churn through a mix of new content and strategy.
If you’d like to discuss your membership site, get in touch with me here.